National Coordinator, MARKUP, Kigali, Rwanda

By | September 1, 2018

National Coordinator, MARKUP, Kigali, Rwanda

Closing date: Tuesday, 4 September 2018

Division of Country Programmes (DCP) is the operational arm for ITC’s technical cooperation. It has primary responsibility for liaison with countries benefiting from ITC assistance, for coordinating ITC’s field-level activities, including relations with field-based donors and ensuring responsiveness of ITC’s programmes to national and regional trade promotion needs and priorities. The Division leads and coordinates ITC’s ‘Needs assessment and programme design’ core service and its functions involve all areas of ITC’s mandate. The Division is responsible for the programming and overall management of regional and country-specific, multi-disciplinary projects which are implemented in close coordination with the other substantive divisions.

The Office for Africa (OA), one of DCP regional offices, has developed the Market Access Upgrade Programme (MARKUP). MARKUP aims to contribute to economic development in the East African Community (EAC) through boosting trade and regional integration. MARKUP’s outcome is to improve regional market access to EU and the East African region for five EAC partner countries for selected value chains: coffee, tea, cocoa, avocado, spices and horticulture. The project will cover activities in Tanzania, Kenya, Uganda, Rwanda and Burundi through the provisions of partnerships with national, regional and international institutions.

The MARKUP projects implemented by the ITC are part of a bigger MARKUP programme for which other partner organizations are involved and working all under the same umbrella. More specifically, ITC has the responsibility to implement a regional component for the EAC (EAC-Window) as well as country specific components (Tanzania and Burundi Windows) which are all integrated and delivered as one and in close collaboration with other programme stakeholders.

With regards to ITC’s involvement, MARKUP covers the following interventions:


  • Enhanced capacity to advocate for the removal of sector trade barriers
  • Export competitiveness enhanced for sector SMEs
  • Business development capacities improved for sector SMEs

Tanzania Window:

  • Enhanced awareness on sector enablers through market analysis and research

Burundi Window:

  • National Quality Infrastructure framework, inspection and certification services strengthened
  • Laboratory testing capacities for coffee/tea improved
  • Quality related extension services strengthened

The Programme will be implemented in close collaboration with the German International Cooperation Agency (GIZ), with a Project Coordination Unit (PCU) to be set up in Arusha, Tanzania, and with a backstopping unit based in Headquarters. The PCU in Arusha will consist of a Coordinator, a Senior Regional Technical Officer, an M&E Officer, a Standards and SPS Expert and two Programme Assistants. At Headquarters, located within the Office for Africa, there will be a Programme Management Officer, a Project Officer and a Programme Assistant. A National Coordinator will appointed in each EAC member state, seconded by an Administrative Assistant (only in Burundi and Tanzania).

The function of National Coordinator requires a combination of managerial and technical skills relevant to a capacity-building programme in regional trade and selected value chains. The incumbent shall be capable of working with a broad range of national, regional and international institutions that are involved in the successful execution of the MARKUP programme.

The National Coordinator will assume full responsibility for the effective delivery of the MARKUP Programme at country level within a results-based management framework. To this end, s/he will report to the Senior Regional Technical Officer in Arusha and will work in close cooperation with the MARKUP Programme Coordination Unit in Arusha as well as Officers based in Geneva.

The function includes a mix of management and key technical responsibilities as follows:

  • Coordinate the delivery of all project activities and events at national level, ensuring coherence and synergies between components and other related interventions;
  • Represent the project in relevant trade-related technical assistance (TRTA) coordination networks to ensure project visibility and effective linkages and synergies with other relevant initiatives.
  • Ensure regular contacts with EU Delegation in the country to create synergies and align project interventions with the strategic technical direction of MARKUP national projects;
  • In close cooperation with partner institutions, identify SMEs/participants/trainees with relevant expertise/needs to ensure maximum impact and country coverage, incl. in provinces;
  • Provide technical inputs to develop customized capacity building tools and materials, ensuring coherence between the various results, with other capacity building projects targeting the same beneficiaries, and against beneficiaries’ needs and expectations;
  • Mobilize beneficiaries and partners organizations to participate in project events and technical workshops;
  • Support national institutions in the delivery of technical capacity building exercises so that efficient project delivery and sustainability are guaranteed;
  • Provide coaching support to national experts and provide technical guidance as required;
  • Maintain permanent liaison with local EU Offices and national Government authorities for MARKUP visibility as well as technical and communication needs;
  • Assist international/national consultants as well as ITC technical and coordination staff in the implementation of project deliverables;
  • Collect information for project monitoring, feedback and evaluations from project beneficiaries and analyse the results as inputs to project reporting and lessons learned;
  • Develop local MARKUP specific communication strategy, in line with ITC corporate strategy and needs of EU and EAC;
  • Translate working document into local languages as required.

Outputs and Delivery Timelines:

  • Annual detailed work plan available and approved by stakeholders (yearly);
  • Participation in Technical Committee Meetings (monthly);
  • Represent MARKUP and ITC in national implementation meetings (weekly);
  • Deliver trainings and provide technical guidance, advice and counselling (as required);
  • Technical documents and training material available (as required);
  • Communication material available (as required);
  • Performance assessment of technical consultants and international/national experts available (as required);
  • List of SMEs to participate in training events available (as required).

a. Education

Advanced university degree (Master’s degree or equivalent) in business administration, management, economics or agriculture development or quality and standards.

A combination of a first university degree (bachelor’s or equivalent) with an additional 2 years of relevant work experience may be accepted in lieu of the education requirements outlined above.

b. Work Experience

A minimum of five (5) years of progressively responsible work experience in providing advisory and technical services on programme management and/or agro-processing services for exports

Experience working with African development partners desirable.

Experience in agro-processing and value chain enhancement for selected sectors: coffee and cocoa desirable.

c. Language (s)

Fluency in written and oral English required. Knowledge of French and Swahili desirable

Develops and implements sustainable business strategies, thinks long term and externally in order to positively shape the organization. Anticipates and perceives the impact and implications of future decisions and activities on other parts of the organization

Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.

Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).

Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.

Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.

Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.

Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

  • Knowledge of trade finance and investment, quality and standard issues desirable.
  • Familiarity with the UN system and EU reporting requirements desirable.
  • Knowledge of EAC rules, strategy and functioning desirable.
  • Computer literacy (Microsoft Suite).

Contract type: Local Individual Contractor Agreement (LICA)

Contract level: LICA-10 Contract duration: Six (6) months initially with possibility of extension up to four (4) years, subject to performance and availability of funds. For more details about the ICA contractual modality, please follow this link:

  • Please note that the closing date is midnight Copenhagen time
  • Applications received after the closing date will not be considered.
  • Only those candidates that are short-listed for interviews will be notified.
  • Qualified female candidates are strongly encouraged to apply.
  • The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.
  • This post is open to Rwandan nationals only.

UNOPS supports the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to serve people in need by expanding the ability of the United Nations, governments and other partners to manage projects, infrastructure and procurement in a sustainable and efficient manner.

Working in some of the world’s most challenging environments, our vision is to advance sustainable implementation practices, always satisfying or surpassing our partners’ expectations.

With over 7,000 personnel spread across 80 countries, UNOPS offers its partners the logistical, technical and management knowledge they need, wherever they need it.

A flexible structure and global reach means that we can quickly respond to our partners’ needs, while offering the benefits of economies of scale.

UNOPS values its people and recognizes the importance of balancing professional and personal demands.